Skrill Limited, (formerly Moneybookers), is a digital e-Wallet, which uses an email address and password to enable its users to make online payments, send and receive electronic money all over the world, make deposits and withdrawals from bank accounts, credit and debit cards. Skrill users may access 40 different currencies and with the Skrill prepaid Mastercard, thanks to its collaboration with Paysafe Financial Services Limited, it is possible to withdraw cash from ATMs around the world and you can find many Skrill casinos online.
How Skrill Works
Skrill is not a banking entity, but a digital e-Wallet that works using an email address and password. When you create an account, you can choose from the 40 available currencies which may not be changed after trying to process a payment, but you can make payments with currency conversion. You can enter and withdraw funds with different methods, make payments, receive and withdraw cash, and view all of your transactions as well as any charges online under History.
Residents of countries within the European Economic Area (EEA) may use a Skrill prepaid Mastercard which provides instant access to the balance of their account. It can be used abroad, is available in euros, pounds sterling, US dollars and Polish Zloty and may be used to make online payments and to pay for purchases from any business that accepts Mastercard as well as allowing you to make withdrawals from ATMs around the world. You can apply for your Skrill card directly from Skrill's website and it will be despatched to you, generally taking between 7-10 days or less to arrive.
Skrill users also have access to the Skrill 1-Tap service, which is especially useful for super fast payments and ideal for online betting, this allows you to make transactions from your mobile phone with a single click as well as sending money via e-mail, from a credit card or bank account, make purchases online and receive money via e-mail. However, transactions are only available in euros.
How to Open a Skrill Account and Use it at Online Casinos
To open a Skrill account, you must first access the company's website, enter your email address, choose a password and complete the registration form, providing your personal details, including: your first name, surname, date of birth, the country in which you reside, address together with post code, contact telephone and the currency with which you wish to operate.
You can use your Skrill account without verifying your details to send and receive funds up to a limited amount. However, when you reach this limit, you will be temporarily unable to make transactions to or from your Skrill wallet. This limit is in place as it is required by the FCA and for security reasons and if you wish to continue to use your account, you will need to verify your identity.
Once you have started using your account to make transactions, you will need to verify your identity. You will need to upload a clear, legible, valid and unaltered scanned colour copy or photo of one of the following documents:
- Front and back of your driving licence
- Photo page of your passport
- Front and back of your ID card
You must be over 18 years of age to hold a Skrill account, which you can open for free, without any charge and you can close your account at any time by contacting Customer Services (see below).
How to Make Deposits with Skrill
In order to make a deposit to your online casino account using Skrill, you must access your user profile, open your payment methods and select the option to add a new method. You will then need to input all of the details of your Skrill account and confirm it as a payment method. You are then able to use this method to make deposits and receive withdrawals to/from your online casino account. The same steps are followed when you wish to make withdrawals.
Advantages and Disadvantages of Skrill as a Payment Method
The advantages of using Skrill as a payment method with your online casino account are:
- Transactions happen instantaneously
- There are usually no fees for making deposits and withdrawals
- Skrill is an acceptable payment method at a large number of online casinos
- You can use it directly from mobile devices with a downloadable app from google play or the app store
- You can receive exclusive bonuses and promotions for online casinos
- You are eligible for discounts when shopping online
The disadvantage is that using Skrill can sometimes prevent you from being able to receive certain online casino bonuses and promotions, so it is important to check the terms and conditions of any casino bonuses that you want to participate in before you use Skrill to make a deposit.
Payments Limits, Fees and Commissions
A Skrill account is free and for the personal use of the cardholder, who must log in or perform a transaction at least once every 12 months, failing which a service fee of 3.00 EUR per year will be deducted. The following services are also free of charge: making online payments with your Skrill e-Wallet, in businesses that accept it as a payment method, receive money into your account by bank transfer as well as use of the Swift global payment method.
However, some money issuing companies do make charges for money transfers to a Skrill account, as shown in the list below:
- Rapid Transfer - 0.50 % commission
- Bitcoin - 1 % commission
- Fast Bank Transfer - 1.50 % commission
- Klarna - 1.90 % commission
- Trustly - 1.95% commission
- Neteller - 3 % commission
- VISA - 1.90 % commission
- MasterCard - 2.25% commission
- American Express - 2.50 % commission
- Paysafecard - 7.50 % commission
There is a 5.50 EUR charge when making withdrawals from your Skrill account when using bank transfer or Swift, and 7.50% of the amount withdrawn when using VISA. If you wish to send money by Skrill, there is a minimum 1.9% charge although this is capped at a maximum of 20 EUR when sending larger amounts. If you wish to make transactions which include conversation from one currency to another then there will be a 3.99% fee which will vary in line with changes in the currency markets. Making deposits into a Skrill account vary according to the conditions dictated according to the level of verification the user has chosen to provide in regards to their Skrill account as well as the deposit method used:
- For deposits by debit or credit card:
- Maximum daily limit of 300 for non verified accounts and 5.000 EUR when completely verified
- A weekly limit of 300 EUR and 7,500 EUR, respectively
- Monthly limits of 300 EUR and 25,000 EUR, respectively
- For deposits via Rapid Transfer and Klarna:
- Maximum daily limit of 750 EUR and 5,000 EUR when completely verified
- A weekly limit of 1,000 EUR and 7,500 EUR respectively
- Monthly limits of 1,500 EUR and 25.000 EUR respectively
Skrill does not apply any limits to reimbursements, but the account must always have sufficient funds to cover possible commissions. If you make the withdrawal with VISA then there is a maximum limit of 4,900 EUR in a 24 hour period. The maximum spending limits applicable to your Skrill card are 2,700 EUR.
You may also become a member of Skrill VIP from the verification section of their website once logged in, and increase your account limits depending on which VIP option is selected, for example Bronze, Silver, Gold or Diamond, as follows:
- 50,000 - 500,000 EUR maximum per day
- 100,000 - 1,000,000 EUR maximum per week
- 250,000 - 1,500,000 EUR maximum per month
Deposits and Withdrawing Money
Skrill is a digital e-Wallet that allows you to make online payments, send and receive electronic money all over the world and make deposits and withdrawals from bank accounts. In order to add payment methods such as bank accounts, credit or debit cards as well as digital e-wallets to your Skrill account you must be the account holder.
Deposits by bank transfer are available in all countries and are carried out without charges for cross-border transactions in a period of between 2-5 working days. Deposits with credit and debit cards are instantaneous and available in all countries with VISA, Visa Electron, MasterCard, JCB, AMEX and Diners, although there may be some limitations depending on the country of residence in the case of Maestro, Laser, Carte Bleue, Lettersi and Postepay cards. You can also make deposits electronically via Rapid transfer, Bitcoin, Fast Bank Transfer, Klarna, EntroPay, Trustly and Neteller. With the exception of PaySafeCard, prepayment cards may not be used to make deposits.
Skrill users may access 40 different currencies and with the Skrill prepaid Mastercard it is possible to withdraw cash from all participating ATMs around the world. The main competitor of the company in the international online payment market is PayPal.
History of Skrill
As mentioned above, Skrill actually began life as Moneybookers in 2001 in London, England, which would allow users to send money via the internet with just an email address and became the very first electronic money issuer authorized by the Financial Conduct Authority of the United Kingdom which provided a much increased level of consumer confidence in such methods of money transfer, allowing the company to grow and expand its area of operation rapidly to more and more countries. The company was then acquired by Investcorp in 2007 and began to collaborate with Ebay before going on to revamp its image as a more global player renaming itself Skrill, a truly global enterprise taking first position in the league of fastest growing companies as per the Deloitte League Buyout Track 100, reported in The Sunday Times.
In 2011, Skrill acquired Pay by Invoice which itself provided the Pay by Instalments financial product and in 2012 launched Skrill 1-Tap, a platform that optimizes payments, conversions and transactions thanks to just one click from a mobile telephone. In 2013, Skrill acquired Paysafecard the leading provider of prepayment cards using electronic money in Europe before quickly moving to the acquisition of Ukash thus significantly extending the Paysafecard product range and area of operation. The Skrill online payment system currently has over 36 million users, who can make all types of secure and fast electronic payments, operates in almost 200 countries and offers 40 different currencies.
Contact Information and Customer Services
Skrill has numerous offices all over the world:
- Skrill Ltd in UK, Floor 27, 25 Canada Square, E14 5LQ, London
- Skrill USA INC in United States, Suite 1603, 61 Broadway, 10006, New York, NY
- Paysafecard Wertkarten GMBH in Austria, Am Europlatz 2, 1120 Vienna
- Skrill International Payments LTD in Sweden, Kungsgatan 7, 111 22, Stockholm
They can be contacted via telephone:
- UK Telephone Number: (44) 203 308 2519
- International Telephone Number: 0044 203 308 2520
Customer support is generally provided via email, via a contact form on their website and you will need to have your customer ID number ready.