Poker Stars Online Casino Review
Poker Stars online casino is owned and operated by Rational Intellectual Holdings Ltd and was established in 2001. They are licensed by the UK Gambling Commission and have over 1,250 online slots, poker and casino table games as well as an extensive sportsbook.
UK Gambling Commission
Malta Gaming Authority
English, German, French, Croatian, Latvian/Lettish, Lithuanian, Hungarian, Polish, Finnish, Swedish, Russian, Slovenian
Desktop Instant Play
Douglas Bay Complex, King Edward Road, Onchan, Isle of Man
Australia, Colombia, Hong Kong, Netherlands, South Africa, Poland, Latvia
Poker Stars Bonuses and Promotions
Poker Stars Casino has a wide range of bonuses and promotions including deposit match Welcome Bonuses, Sports betting promotions and Poker Tournament promotions. To view the full range and read more details about them, visit the promotions section of the website.
Star Coins are special coins that are awarded to players in relation to the amount of money that they have bet in the casino. They can be redeemed for free spins, casino instant bonuses and cash rewards.
Range of Games
Poker Stars Online casino has over 1,250 online slots, poker and casino table games that you can play. The website is split into 3 sections:
- Poker - shows all the different poker promotions that are available, has a video tutorial to help you to learn how to play and also lists all of the available poker games and tournaments that you can join
- Casino - lists all of the different games that you can play in sections:
- Slots - you can view the game in the sections: all slots, new slots, jackpot slots or vegas slots
- Card & Table - displays all of the different card and table games, multiplayer games, blackjack games, roulette games, poker and other games
- More Games - shows the other available games including Live Casino, Video Poker and Muliplayer
- Sports - Opens the sports betting area of the website (BetStars) where you can make bets on future and live sporting events
Poker Stars Mobile Casino
To be able to play at the Poker Stars casino from a mobile device such as an iPad, iPhone, Smartphone or tablet you will need to download an app directly from the webpage, using the mobile casino link. If you want to make financial transactions using your mobile phone then you will need to visit the Mobile Cashier to see the list of available payment methods.
Software at Poker Stars Casino
The games at Poker Stars casino are developed by NetEnt Amaya, iSoftBet, Microgaming, IGT, Evolution Gaming, Leander Games, Quickspin, Blueprint, 2 by 2 Gaming, Spieldev, NextGen, Playson, Games Warehouse, the games company, Push Gaming and Red Tiger Gaming. This includes online slots, virtual racing, blackjack and roulette games.
Poker Stars Casino Methods of Payment
You can make financial transactions at Poker Stars using a number of different payment methods for both deposits and withdrawals, VISA, VISA Debit, VISA Electron, Neteller, Skrill, PayPal, Qiwi, Direct Bank Transfer, Yandex, Astropay, WebMoney, eCheck, Entropay and InstaDebit.
Additionally for deposits you can also use Mastercard and PaySafeCard, and for withdrawals only you can also use Bank Wire Transfer or a Cheque.
Withdrawals take 24-48 hours to be processed by Poker Stars and then take an additional 24 hours for E-wallets, 3-5 days for credit/debit cards, 3-7 days for bank transfers and 7-15 days for cheques.
Registration at Poker Stars Casino
If you wish to open an account with Poker Stars Casino you need to click on the join button in the top right hand corner of the website. A pop up form will appear where you need to give your Country of Residence, email address, choose a login/identity (known as your Stars ID) and create a password.
The next pop-up shows some statements with tick boxes next to them that you need to mark if you want to:
- consent to receive details of special offers
- confirm that you are over 18 years of age
Your account will then be created and you can make a cash deposit and play the games for real money.
It is important that when you register for your account that you give true and honest information as you will have to provide copies of a passport or driving license, to confirm your identity and age and documents with your full name and address to confirm you residence. These documents will need to be uploaded via the Contact Us area of the website, using the Account Security and Verification section.
Customer Service at Poker Stars Casino
It is quick and easy to open the help section of the Poker Stars online casino. Just click on the 24/7 Customer Service link in the top right hand corner of the website.
This opens the help area which has lots of information and questions that should help you with the majority or issues or questions that you might have. However, if you still want or need to speak to someone then you can contact a member of the Customer Support Team who are available 24/7 using the contact support form. You will need to give your email address, choose a category and sub category for your question, write a subject and a full description in the message area. Once it has been sent a member of the support team will contact you with a response.
At the moment the Live Chat facility is only available to some players and the Poker Stars team are currently working on expanding this service so that all of their customers can use it.
Poker Stars Casino allows registered users to set deposit, table and tournament limits in their account settings, you can also block yourself from playing individual casino games and from accessing the sports betting section of the website.
In their responsible gaming section you will find questions which you can ask yourself to help identify if you have a problem, or to see if you could potentially become addicted if you don´t take measures to change your online gambling habits. They give information about how you can implement a cooling off period, take a break or self-exclude yourself from your online casino account. You will find links to gamblers anonymous, gamcare, gambling therapy, gamstop and gamblock,
To help prevent children from accessing online casinos, Poker Stars have provided a link to SafeKids and have useful advice about how you can talk to minors about gambling.