Bet365 Online Casino Review

Bet365 online casino was created in 2000 and is licensed by the UK Gambling Commission and the Gibraltar Gambling Commissioner. The casino has slot machines, roulette, blackjack and poker tables, a live casino, bingo, keno and sports betting. Games are provided by Play'n GO, Playtech, Rabcat, Realistic Games and Microgaming and some can be accessed from mobile devices.

Casino Rating
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Paysystems
Languages
Bulgarian, Danish, Dutch, English, Estonian, German, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish
Parameters
License
UK Gambling Commission, Gibraltar Gambling Commissioner
Established
2001
Client Platforms
Desktop Instant Play, Download version, Mobile
Support
Phone, Email
Restricted Countries
Bulgaria, Latvia, Mexico, Poland, Romania, Russia, Turkey, United Kingdom

Range of Games

The main page of the website offers several sections with different kinds of gambling services. Among them:

  • Sports - betting on various sports and events with an unpredictable outcome
  • In-Play - lists all of the live sporting events that you can bet on during live play
  • Casino - a catalogue of slot machines, digital table games and virtual tables with live dealers, keno and video poker
  • Live Casino - where you will find all of their casino games with live dealers that you can play in real time including roulette, blackjack, baccarat, casino hold´em, sic-bo, poker variations and spin a win
  • Games - another section that lists all of the slots under headings including bonus slots, video slots and table games
  • Poker - a section representing the poker room platforms of Bet365
  • Vegas - another area where you can find featured games, premium slots, video slots, table and card games and games with jackpots
  • Bingo - a section with online bingo games that you can play individually or you can join live games with cash prize.

Each section is a separate sub site of the main Bet365 website. You can spin the reels of slot machines in the sections Casino and Games. The Casino tab contains more than 150 slot machines developed by Playtech. 

The games in this section are sorted by main features into several categories:

  • Featured - has slots with an unusual system of bonuses and game mechanics
  • Slot Games - shows all the available slot games
  • Hero Slots - lists the slots that are themed to heroes and villians including batman and superman
  • Card Games - has their range of blackjack, casino hold´em, baccarat, pontoon and poker games
  • Table Games - shows all the roulette, craps and sic-bo games
  • Video Poker - lists video poker games such as jacks or better and deuces wild
  • Jackpots - slot machines with progressive jackpots

You can additionally sort the games by recommendations, rating or popularity of the slot among users of the casino.

Mobile Bet365 Casino

You can access Bet365 Casino either from the browser of your smartphone or other mobile device, such as a tablet or smartphone that uses Android or iOS platforms, or you can download the casino software directly to your device. If you use an iPhone or iPad then you can use the Applepay payment method for financial transactions with your online casino account.

Software at Bet365 Casino

All of the games available at Bet365 Casino are created by Play'n´Go, Playtech, Rabcat, Realistic Games and Microgaming. This means that they can offer a wide range of online slots, casino table and card games and games with Live dealers.

Bet365 Methods of Payment

Bet365 requires users to create an internal digital wallet which is an account with money that you can use in all the different sections of the online casino. The users can use different methods of payment to deposit money, including Visa Debit cards.

The minimum deposit amount is 5 GBP/EUR and the maximum ranges from 770 to 100,000 depending on the method used. Transactions are free and instant, except for fastbank transfer which can take 1-3 banking days, bank wire which can take from 2-10 banking days and cheques which can take from 5 to 28 days.

The minimum withdrawal amount is 5 to 100 GBP/EUR depending on the selected system and the maximum withdrawal amount is 2,000 to 100,000 GBP/EUR depending on the method selected. There are less methods available for withdrawal and there are no fees. Depending on the method used and process time can be from 12 hours to 28 banking days.

Registration at Bet365 Casino

If you wish to create an account at Bet365 Casino you need to click on the join now link which is located in the top right hand corner of the screen. A new tab will open and you will see a form where you need to input your:

  • Country of Residence - Selected from a drop down menu
  • Personal Information - Name and date of birth
  • Contact Information - Email address and contact telephone number
  • Address - Input your full postal address
  • Create Login - Create a username and password
  • Security - Create a four digit security number  
  • Preferences - Confirm your time zone, select a time limit for reality checks, input any bonus codes and confirm that you are over 18

Once this information has been completed you will have successfully created your online casino account.

Account Verification

Verification of data involves checking the address left by the registered user. To do this, a letter with attachments like a rule book, a booklet or a telebet card, is sent to the specified address. The envelope does not contain any references to the sender (online casino Bet365). Once you confirm that you have received the correspondence, the data verification is successfully completed.

Once you have accepted the user agreement, you agree that Bet365 operators can request additional information which you will need to provide promptly.

Customer Service at Bet365 Casino

Bet365 online casino is available in most European and some Asian countries and you can view it in more than 10 languages. It also has technical support available 24/7. If you have questions or detect a problem, you can report this via live chat, email or by phone available at casino website.

Responsible Gaming

Bet365 have detailed information and advice to help players to play gambling games responsibly. Players can complete a gambling self assessment and the customer support staff are trained to help and advise anyone who feels they or a family member or friend are spending too much time and/or money playing gambling games. 

Players can apply slot session limits, deposit limits, and activate reality checks to help them to stay in control and if necessary they can also request a "time out" or "self exclusion" from their online casino account.

Bet365 provide contact information for support services including Gamblers Anonymous, Gambling Therapy, Jugadores Anónimos and JugarBIEN. To help prevent minors from accessing online gambling websites there are links to blocking software including netnanny and cybersitter.

Awards

Bet365 has received a number of awards from the eGaming Review (EGR) and Sports Betting Community (SBC). 

In 2017 at the SBC Awards Bet365 received 3 awards:

  • Bookmaker of the Year
  • Football Bookmaker of the Year
  • Mobile Bookmaker of the Year

From 2009 until 2017 Bet365 have held the top position in the eGaming Review´s Annual Power 50 and over the years Bet365 have also received a number of other awards at the EGR Awards ceremonies:

  • Operator of the year - 2010 and 2017 
  • Sports Betting Operator of the Year - 2011, 2013, 2014, 2015 and 2016
  • In-Play Sports Operator of the Year awards - 2011, 2012, 2013, 2014 and 2016
  • Mobile Sports Product - 2017
  • Best Website Performance - 2010

In 2010, 2011 and 2012, the eGaming Review (EGR) Magazine ranked Bet365 as the number one Internet Gaming company.

In 2012 Denise Coates, founder and joint CEO of Bet365 received a CBE in the Queen´s New Year Honours List for services to the community and business. 

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