William Hill Online Casino Review
Mr William Hill first started his postal/telephone betting company in 1934 and in 1966 they opened their betting shops. In 1998 the company launched its sportsbook online, followed in 2000 by its online casino. William Hill is operated by EHG (International) Limited and is licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner. They have a wide range of online slots and casino table and card games by software developers at Playtech. They also have an extensive sportsbook and you can play from mobile devices.
Gibraltar Gambling Commissioner
UK Gambling Commission
English, Spanish, Italian, Russian, Polish, French, Swedish, CN, Chinese, French, Finnish, Japanese, Greek
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6/1 Waterport Place, Gibraltar
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William Hill Bonuses and Promotions
There are many different bonuses and promotions that players can enjoy. For new players there are First Deposit and Buy in Bonuses and for existing customers there are daily promotions and live dealer bonuses.
A full list of the current bonuses and promotions can be found on their website. Make sure that you read and understand the terms and conditions and can achieve the wagering requirements before you accept any offers.
Range of Games
There are over 420 different games that you can play that are listed under the following headings:
- Slots - Batman v Superman, Tiki Paradise, Wild Beats and Buffalo Blitz
- Live dealer games - Roulette, Blackjack, Baccarat, Casino Hold´em and 3 Card Brag
- Table games - Sic-Bo, Roulette, Craps, Blackjack, Medusa´s Gaze and Darts
- Card games - Blackjack, Stud Poker, Pontoon, Joker Poker, Aces and Faces and Pai Gow
- Jackpot games - Age of the Gods series, Batman series, Great Blue Jackpot, Life of Brian and Gladiator
- New - Lists the latest releases
Mobile William Hill Casino
You can open the mobile version of William Hill casino from mobile devices such as smartphones and tablets and there is also an app that iPhone and iPad users can download. The majority of new online slots are specifically configured so that they fit the dimensions of mobiles devices and only have a few buttons on the screen that open menus instead of a large control panel.
Software at William Hill Casino
The wide range of online slots and casino table games at William Hill Casino were developed by the Swedish developer Playtech.
William Hill Methods of Payment
William Hill accept many different payment methods for deposits and withdrawals:
- Credit and Debit Cards - VISA, MasterCard, Diners Card, Maestro and Entropay. Minimum deposit it 5 GBP/EUR and the maximum is 99,000 GBP/EUR. Withdrawals can take 3 - 5 working days.
- E-Wallets - Pingit, Skrill, PayPal, Neteller, WebMoney, Yandex Money, Qiwi Wallet and Eco. The minimum deposit amount is 10 GBP/EUR and the maximum depends on the method used but varies from 1,500 GBP/EUR to 80,000 GBP/EUR. Withdrawals take 1 working day except for Yandex Money which is from 1-3 working days and WebMoney which is from 3-5 working days.
- Online Banking - EPS, Euteller, Fast Bank Transfer, Giropay, iDeal, Instadebit, Poli, Safety Pay, SoFort and Trustly. The minimum deposit amount is 10 GBP/EUR and the maximum is 10,000 GBP/EUR. Withdrawals take 5-10 working days except for InstaDebit which takes 3-5 working days.
- Cash Vouchers & Pre Paid Card - William Hill Cash Direct, PaySafeCard, Todito Cash and Neosurf. The minimum deposit amount is 10 GBP/EUR and the maximum ranges from 200 GBP/EUR to 12,000 GBP/EUR depending on the method used. Withdrawals via William Hill Cash Direct are instant and the others take from 5-10 Working Days.
- Cash Transfers - Bank Transfer and Bank Cheque. The minimum deposit amount is 25 GBP/EUR and the maximum is 100,000 GBP/EUR. Withdrawals take from 5-10 working days.
Depending on which Country you registered from other payment options may also be available. It is important to make sure that you have met all the Wagering Requirements for any bonus funds you have received before you ask for a withdrawal otherwise all bonus funds and any money won will be lost.
Within the first 72 hours of making a deposit your account will undergo a process of verification. The documents needed are:
Age Verification - one of the following:
- Driving License
- National ID card
- Birth Certificate
Additional Identity Verification - one of the following:
- Signed Credit Agreement
- Utility Bill (less than 6 months old)
- Bank Statement (less than 6 months old)
You will need to provide scans or photographs of these documents via Live Chat, Email or online. If you send them via Live Chat or the Verification page of the website, they can be verified within seconds, however, if you use email you need to allow 24 hours.
You can contact the verification team on 0800 731 7823 from the UK or +44 (0)870 600 0479 internationally.
Registration at William Hill Casino
To register for an account at William Hill Casino you need to click on the blue join button that is in the top right hand corner of the screen. A form will appear asking for your personal details including your name, date of birth, email address, mobile phone number and house address. You will also need to create a username and password for your account, provide the answer to a security question and choose your preferred currency. You can also set deposit limits per day, week or month. There is an area where you can enter a promo code and you can choose if you want to receive news about bonuses offers, free games and services via email, SMS or telephone.
Customer Service at William Hill Casino
There is an extensive FAQ section on the website but if you need to speak to a customer service representative, they are available 24 hours a day, 7 days a week via:
- Live Chat - directly from the website
- 0800 0856 296 UK Freephone
- +800 3551 3551 International Freephone
- +44 870 600 0479 (International charged at 1p a minute plus network charges)
- Email - using the form on the website
- Post - Customer Services, William Hill Online, 6/1 Waterport place, Gibraltar
You can also find additional local free phone numbers on their website.
Residents of Australia have to register with williamhill.com.au, residents of Italy have to register with the Italian website, williamhill.it and residents of Spain need to register at williamhill.es. There are certain restrictions as to what areas of the website residents of Germany, Latvia, Ukraine, Macau and Macedonia can access.
There is also a large number of Countries whose residents are not allowed to register at William Hill Casino. Afghanistan, Algeria, Bangladesh, Belgium, Benin, Botswana, Brazil, British Columbia, Bulgaria, Burkina Faso, Cambodia, Cameroon, Central African- Republic, Chad, China, Colombia, Congo, Cuba, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Djibouti, Equatorial Guinea, Estonia, Ethiopia, France, French Guiana, Gabon, Gambia, Greece, Greenland, Guadeloupe, Guinea, Guinea-Bissau, Haiti, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Lesotho, Liberia, Libya, Mali, Manitoba, Martinique, Mauritania, Mongolia, Montserrat, Myanmar (Burma), Netherland Antilles, New Caledonia, Niger, Norfolk Island, North Korea, Philippines, Poland, Portugal, Réunion, Romania, Rwanda, Samoa, Sao Tome & Principe, Saudi Arabia, Singapore, Solomon Islands, Somalia, Saint Vincent and the Grenadines, South Africa, Sudan, Surinam, Swaziland, Syria, Thailand, Togo, Tonga, Turkey, Uganda, Uruguay, USA (including incorporated and unincorporated territories), Vanuatu, Yemen
William Hill Casino is very supportive of ensuring that their players use their website for fun and with a Responsible Gambling attitude. They provide guidelines and instructions to allow players and family members to monitor their gambling to ensure it does not become problematic.
Players can set limits on their account for deposits, losses, wagering and session limits and can also restrict themselves from accessing certain parts of the website. So you can block your access to the Casino, Poker, Vegas, Games, Bingo and Live Casino sections, although it is currently not available on Sports, virtual betting or lottery products.
Accounts can also be frozen from 1 day up to 6 weeks to give you some time to take a break and if your situation is heading towards gambling addiction (ludomania) then you can also self exclude yourself from your account.
They provide external links to gamblers anonymous, gamcare, gamstop and provide helpline telephone numbers as well. To help parents prevent their children from accessing gambling websites they also provide links to NetNanny and CyberSitter filtering software as well as gambling site blockers gamblock and betfilter.
William Hill Casino have won numerous awards including:
International Gaming Awards (IGA)
- 2018 - Online Gaming Operator
- 2016 - Online Sportsbook Operator of the Year
- 2013 - Mobile Operator of the Year
eGaming Review Awards (EGR)
- 2014 - Operator of the Year
- 2014 - Casino Operator of the Year
- 2014 - Marketing Campaign
- 2014 - Slots Operator of the Year
- 2011 - Operator of the Year
So you can see that the William Hill online Casino and Sportsbook are not just popular with users, they are also held in high regard by members of the online gaming community.