Lucky 31 Online Casino Review

Lucky 31 Bonuses and Promotions

There are many different bonuses and promotions that players can enjoy. For new players there is a Welcome Bonus and for existing customers there are daily and weekly promotions, free spins, bonuses, cashback and tournaments and missions on specific slots and table games.

A full list of the current bonuses and promotions can be found on the website. We recommend you to read all of the terms and conditions and feel that you can achieve any wagering requirements before you participate in any bonuses and promotions.

Lucky 31 Casino also have a VIP club which is available to players at their discretion. The club gives members exclusive VIP offers for slots and live games, weekly cashback bonuses, faster payments, higher deposit limits and a dedicated account manager.

Range of Games

Lucky 31 Casino have over 600 different games that you can play. They are listed under the following headings:

• Slots - all the slot games including Ogre Empire, Sevens & Fruits, Platooners and Sea Hunter
• Featured Slots - shows featured slots like Rooks Revenge, Prosperity Palace and Silver Lion
• Jackpots - lists the games with Jackpots including Mega Gems, Mr Vegas and the Glam Life
• Table Games - shows all of the casino table games including World Football, Dream Catcher, Baccarat, Poker, Keno, scratch games and virtual racebook 3D
• Live Casino - lists the range of games with live dealers including Roulette, Blackjack, Football Studio, Hold´em, Baccarat, Poker and Dragon Tiger

Mobile Lucky 31 Casino

You can open the Lucky 31 casino from mobile devices such as smartphones, tablets, iPhones and iPads without the need to download any apps. New online slots are specifically designed for the smaller screens of mobile devices. They have small control buttons on the sides of the screen that open pop ups, instead of the larger control panels.

Software at Lucky 31 Casino

Software developers Betsoft, Play´n GO, Playson, ELK Studios, NYX Gaming Group, Lightning Box, Red Rake Gaming, Tain and Altea Gaming supply the slots and casino table games and the games with live dealers in the Live Casino are provided by Evolution Gaming, Authentic Gaming, Playson, Lyvegame, Visionary iGaming, Ezugi and Betgames TV.

Methods of Payment at Lucky 31 Casino

There are many different payment methods for deposits and withdrawals at Lucky 31 Casino, depending on which Country you registered from. They include

• VISA
• MasterCard
• Neteller
• Skrill
• PaySafeCard
• EntroPay
• Bank Transfer

Withdrawals should be made to the main deposit method that you selected when you registered your account. You can make a number of free withdrawals every month and if you exceed this amount then you will be charged a service fee.

Before asking for a withdrawal, it is important to make sure that you have met all the Wagering Requirements (WR) for any bonus funds you have received, otherwise all bonus funds and any money won will be lost.

Account Verification

After a certain number of deposits or when you request your first withdrawal, you will be required to provide documents to confirm your identity and address. The type of documents needed are:

To confirm your identity:

• Passport
• Driving License
• National ID card

To confirm your address:

• Utility Bill (less than 3 months old)

To confirm your payment method

• Credit Card - copies of the front and back of a credit card (you can cover the middle 6 digits of the long number on the front and the CVC code on the back)
• Skrill - a screenshot/printscreen of your Skrill profile with your name and email address visible
• Neteller - a screenshot/printscreen of your Neteller profile with your name and Neteller ID visible
• Bank Transfer - a bank statement with your name, bank account number and visible bank logo

You will need to provide scans or photographs of these documents in .jpeg, .pdf, png or gif formats and they can be uploaded directly on the website.

Registration at Lucky 31 Casino

If you decide that you want to register for an account at Lucky 31 Casino, you will need to click on the red "open an account" button that is in the top right hand corner of the screen. A form will appear and you will need to enter your email address, create a password, give your first and last names, enter your date of birth, select your gender, give your address details, choose your preferred currency and give a mobile phone number.

Once you have provided all the details and before you click on the red register button, you should make sure that you have read the terms and conditions and are of legal age in the country you are registering from. Clicking on the register button will confirm the above and open your new Lucky 31 casino account.

Customer Support at Lucky 31 Casino

There is a FAQ section on the website but if you need to speak to a customer service representative, the live chat is available:

• 10:00 - 00:00 CET - Monday, Tuesday, Wednesday and Thursday
• 10:00 - 01:00 CET - Friday
• 10:00 - 23:00 CET - Saturdays and Sundays

Alternatively you can contact them via:

• Email - 24 hours a day support@lucky31.com
• Phone - +356 2778 0146
• Post - MTM Corp. Dr M.J. Hugenholtzweg Z/N, UTS-Gebouw, Willemstad, Curacao

Residents of Australia, Bangladesh, China, Hong Kong, Malaysia, Turkey, The United Kingdom, Thailand, Vietnam, Cambodia, Mauritius, North Korea, Montenegro, Bosnia and Herzegovina, The Netherlands, The Netherlands Antilles or The United States are not allowed to register for an account.

Responsible Gaming

Lucky 31 Casino is very supportive of Responsible Gaming and try to encourage players to play for fun and not to wager money that they cannot afford to lose. They provide helpful tips on gambling responsibly in the Responsible Gaming section of their website.