Winner Online Casino Review

Established in 2009, Winner Casino caters to customers from across the globe and is available for desktop and mobile players. Winner Casino has a vast selection of games, including high-tech video slots, poker, roulette, live dealer games and blackjack provided by Playtech and NetEnt. Their website is operated by PT Entertainment Services Limited and they are licensed by the UK Gambling Commission and the Malta Gaming Authority.

Casino Rating
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3.9
Paysystems
Languages
Czech, English, Finnish, German, Greek, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Software
NetEnt, Playtech, eGaming
Parameters
License
Malta Gaming Authority, UK Gambling Commission
Established
2009
Client Platforms
Desktop Instant Play, Mobile, iOS App., Android App.
Office Location
Level 3, Valletta Buildings, South Street, Valletta, VLT1103 Malta
Support
Phone, Email
Restricted Countries
Afghanistan, Antigua & Barbuda, Australia, Bahamas, Barbados, Belgium, Belize,
Show More Bulgaria, China, Colombia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Dominica, Estonia, Faroe Islands, France, Greenland, Grenada, Guyana, Haiti, Hong Kong SAR China, Hungary, Iran, Iraq, Israel, Italy, Jamaica, Latvia, Libya, Macau SAR China, Montserrat, Netherlands, Philippines, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, Spain, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sudan, Suriname, Syria, Trinidad & Tobago, Turkey, Ukraine, United Kingdom, United States, Åland Islands

Winner Casino Bonuses and Promotions

Winner Casino offers promotions and bonuses to its existing players, and new customers can enjoy a welcome package that usually offers a % deposit match bonus. They also have a loyalty programme where players can accumuate points which can be used to receive additional bonuses as you progress through the different levels. You can see all the current bonuses and promotions on their website.

Range of Games and Software

Winner Casino features more than 300 games from eGaming software developers, Playtech and NetEnt. You can play dozens of instant play games online via your laptop or from a mobile device, or play using a downloadable version of your favourite games.

Winner Casino's range of games includes high-tech games and traditional favourites, classic slots, video slots, video poker and table games such as baccarat, roulette, and blackjack. You can find all of the games under the headings of games, casino, macau, slots, poker, bingo and mobile.

If you are new to playing online casino games then many of the games on the website feature strategy and gaming guides, with directions, tips and strategies.

Winner Casino's live dealer area, enables you to interact with a live, human dealer in real time, delivering an authentic, true-to-life gambling experience from the comfort of home.

There is also a sportsbook where you can make advance bets on a large range of sporting events including the ability to make live bets during gameplay. In the Virtual section of the website you can make bets on virtual events including horse racing, tennis, basketball, football, cycling, greyhounds and speedway.

You can view the casino in English, Czech, Finnish, German, Greek, Norwegian, Polish, Portuguese, Russian, Spanish and Swedish languages. 

Winner Casino Methods of Payment

At Winner Casino you can use USD, GBP, EUR, CHF, CAD, SEK, RUB, ZAR and NZD currencies. They accept many different payment methods for deposits and withdrawals such as VISA, Mastercard, PayPal, Skrill, Neteller, Entropay, Paysafecard, Bank Transfer, Envoy, Neosurf, Sofort, Trustly, Easy EFT, giropay, Qiwi, Webmoney, Eco, Yandex, iDebit, Zimpler, AstroPay, Internet banking and boku from mobile devices. Withdrawals are processed within 48 hours from request.

Registration at Winner Casino

To register for an account you need to click on the join now button. This will open a pop up with a form where you need to provide your personal details.

You will need to give your first and last names, date of birth, sex, email address, contact telephone number and home address. To create your account you need to create a username and password and select your preferred currency. There are two boxes for you to decide if you want to receive details of future offer and prizes and to confirm that you accept the terms and conditions, privacy policy and age verification policy.

The second stage is where you provide your payment details and make a deposit. Once all of this information has been completed your account will be opened and you can start to play the games.

Account Verification

Winner casino reserves the right to be able to request documents from any registered players to confirm the details that were provided when registering for an account. The types of documents are:

  • Photographic ID - passport or drivers license showing your name and date of birth
  • Payment confirmation - a copy of the front and back of the credit or debit card showing your name, the first 6 and the last 4 digits of the card number and the expiry date
  • Proof of Address - a copy of a bank statement or utility bill that shows your name and the address that you used when you registered for your account, it has to be less than 3 months old

Additional information may also be required and someone from the customer services team will contact you directly to request any extra documentation.

Customer Service at Winner Casino

Winner Casino offers a robust 24-hour support service to its players via several outlets, you can write to them via e-mail: casino@winner.com, or for UK players: casino@winner.co.uk, use the live chat option directly from the website or by phone +359 2 4225 401 or toll free from the UK on +44 808 1203 498. The customer support team works hard to answer your questions and deal with any issues or problems that arise, no matter the time of day or night. The team aim to provide a user-friendly experience for all players that contact them.

Responsible Gaming

There is a wide range of information in the responsible gaming section of the Winner casino website including how to stay in control of your time and money.

The range of features that Winner Casino provides for their customers to help manage their account includes:

  • Reviewing your account history
  • Setting deposit limits
  • Reality checks for time spent playing games
  • Taking a break using the cool off function
  • Implementing Self-exclusion to lock your account

Links are also provided for Gamstop, Gamcare, GambleAware and Gambling Therapy. For UK residents there also provide the freephone telephone number for the National Gambling Helpline.

If you feel that a young person has a problem with gambling then you should read the advice from Big Deal about speaking to the young person. Additionally, to help prevent under age users from accessing gambling websites there are links to netnanny.com and childnet.net who have downloadable software that will block underage users from online casino websites.

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